Start with recent changes
Think about new apps, updates, settings changes, chargers, accessories, or messages you interacted with before the problem started.
Pop-ups often come from apps or websites
Not every strange alert means the device is hacked. Some come from website notifications, ads, or apps with too many permissions.
Battery drain has many causes
Weak signal, old batteries, bright screens, background apps, and failing chargers can all make a device seem suspicious.
Get help if accounts are involved
If your email, bank, social media, or Apple/Google account seems affected, it is worth getting help quickly to secure passwords and recovery options.
Need help? Call PC Services or book an appointment.
We can help check device behavior, app settings, account security, and next steps.