Confirm the printer is on the right network
Many homes have more than one Wi-Fi name. Make sure the printer and computer or phone are connected to the same network.
Restart in the right order
Restart the router, then the printer, then the computer. This can clear temporary connection problems without changing settings.
Check for a changed Wi-Fi password
If the router, Wi-Fi name, or password changed, the printer may still be trying to connect with old information.
Drivers and printer apps can matter
Some printers need updated software or a fresh setup after network changes. Avoid downloading drivers from unfamiliar websites.
Need help? Call PC Services or book an appointment.
We can help with printer setup, Wi-Fi troubleshooting, and device connections.